VOIP Phone Systems
512.257.1433 - Austin
512.238.8612 - Fax
Phone System Features
Sophisticated system keeps you connected to customers
Unlike many competitors' systems, Allworx ® gives you the luxury of choice in telephone technology. Our systems supports both analog and VoIP phones — in any combination. That means you can adapt new technology all at once, or build up gradually. Either way, you're implementing the solution at your own pace, without compromising.
How do you decide whether to stay with analog or switch to VoIP? Allworx can help you determine which phone is right for you.
Better communication means stronger customer links. Upgrading your phone system to Allworx improves customer service and staff productivity. With its fully featured PBX (Private Branch Exchange) and Key systems, your communications are high—quality, reliable, and professional. You'll never miss a call or message again!
3-Way Calling
Each Allworx phone on the network can support its own three-way call.
Auto Attendant
Allworx comes complete with up to nine programmable Auto Attendants that
ensures your calls are answered — and handled in a timely, professional
manner. Callers hear a custom greeting that you record, and can dial by
name, by extension, or from the company directory. Of course, they can
always reach an operator or designated staff person.
Call report log
We've made it easy for your administrator to access and analyze call
data. With a few clicks, you can see details of every call — including
the caller, time, length, and the total number of calls.
Call routing
With seven customizable routing options, your call routes can match your
presence management settings (e.g., "Out of Office," "In a Meeting").
Just use a simple drop-down menu or your phone to direct your calls any
way you choose. This ensures that your customers and employees can find
you when they need to.
CO line support
The Allworx comes with support for up to nine Central Office (CO) lines
for the 10x, six for the 6x, and three for the 24x. You also have the
option of adding lines.
Dialing plan options
When employees make calls, Allworx can look at the number being dialed
and route the call through the lowest—cost option (e.g., your
long—distance carrier or VoIP service provider). It's programmed to save
you money — automatically!
Direct Inward
Dialing (DID)
This function allows extensions to be used as direct phone numbers, and
can give your system the appearance of being a much larger one. With
DID, customers dial a number that appears to be a direct line (555-1234)
and sent to your main exchange (555-1000), the digits 1234 are
transmitted to Allworx then routed to that extension. This gives the
impression of hundreds of direct dial lines, when in fact, you only have
a few CO lines that route those calls.
Fax support
You can connect your fax machine directly to the Allworx unit and create
a dedicated fax line. For added flexibility, that line is automatically
used for outgoing calls when it is not faxing.
PBX and Key system
features
You can mix and match your favorite features from both PBX and Key
systems. High—end functions include call forwarding options, call hunt,
and call waiting, and everything in between. It supports multiple-line
phones, and is password protected for security and easy management.
Phone support for
users and extensions
The Allworx system provides flexible configuration options — the Allworx
10x and 24x support up to 100 users with analog or VoIP phones, in any
combination and 100 extensions. The Allworx 6x supports up to 30 users
and 30 extensions. These users have full access to system features like
unified messaging and calendars and each user gets their own extension.
Presence Management
This unique feature allows you to manage both people and communications!
Through the group calendar, employees can view other employee calendars
at any time. In addition, each user can program the system to respond to
their current situation (in office, on vacation, at home) in a different
way. You may want to send calls directly to voicemail when you're away
from the office, to another extension when you're in a meeting, or to a
cell phone when you're working from home.
Site-to-site and
remote user support
If you have two office locations, you can connect two Allworx systems
directly to work as one system making it easy for customers, who can
call one central number to reach employees in either location. Because
the systems work as one system over the internet, when you transfer or
access calls from site to site, you eliminate long distance charges. And
with an Allworx phone, remote users can simply plug in their phones to
the internet and connect seamlessly to the main office.
Text-to-speech
capability
Check your email and voicemail in one phone call. The Allworx 10x can
read your emails to you, so you can respond to both voicemails and
emails simultaneously.
Unified messaging
Allworx simplifies voicemail and email communications. You can review,
retrieve and respond to all your messages — voicemail, email, and
meeting requests — from a single Inbox or phone call. The system is
compatible with any POP3 email program, including Microsoft Outlook and
Lotus Notes.
Voicemail with
generous storage capacity
Voicemail is a breeze with Allworx. It's easy to learn and use. The 10x
has an 80 GB hard drive so each user can store as much as two or three
hours of voicemail (you can determine how much to allot to each
employee). The 24x has an 40 GB hard drive so each user can store as
much as one or one a half hours of voicemail (you can determine how much
to allot to each employee). Up to 16 callers can access voicemail at the
same time, compared to four on most popular phone systems. The 6x comes
with a compact flash card so that each user can store as much as 2 hours
of voicemail per person based on a 12 user site. Up to 8 callers can
access voicemail at the same time with the 6x. Allworx voicemail
simplifies your messaging tasks, streamlines call management and
response time, increases customer care, and improves overall
communications.
VoIP capability
Send voice calls digitally over WAN or LANs automatically — regardless
of whether you're using analog or VoIP phones. The Allworx system
digitizes it all, so you'll save on long distance charges, enjoy a
clear, reliable connection, and experience all the tremendous benefits
of VoIP.
Copyright 2007
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